Crockery, Cutlery & Utensils:

• Standard Package: Rectangular chafing dish, melamine plates, stainless steel cutlery and disposable cups will be used throughout the event [1 sets per guest with 30% extra].
• Premium Package: Roll top chafing dish, melamine plates, stainless steel cutlery and hi-ball glasses will be used throughout the event [1 sets per guest with 30% extra].
• Perfect Match Catering & Event PLT is NOT responsible to provide any utensils and crockery for all the food and drinks that are not prepared by us. Customers are required to prepare their own utensils and crockery for the food that are not catered by us [E.g. Desserts, Cakes].

Furniture:

• All furniture setup for guest [Eg. Round tables, oblong tables, cocktail tables, chairs and bar stools] are NOT included in the packages.
• Customers are required to provide the tables for food if canopy/furniture are not rented from Perfect Match Catering & Event PLT.
• Perfect Match Catering & Event PLT is NOT responsible for the setup of furniture rented from third party. Customers are required to setup the furniture prior the function.

Decorations:

• Artificial flowers will be used as decorations on the buffet tables.

Serving Duration:

• The duration of the services is limited to 8 hours only. Should you wish to extend the duration of the services, kindly inform management in advance and additional charges apply.
• We will not be liable for the food quality nor food contamination if any food is consumed after the recommended time, including takeaway food.

Staffing:

• Waiter charges: RM 120/person for First EIGHT (8) hours.
• Overtime/Additional hour – RM20 per hour per waiter on top of the base price.
• Double rate applies if event falls on a Malaysian Public Holiday.
• Additional fees will be applied if location is out of Klang Valley.

Setup:

• Perfect Match Catering & Event PLT will arrive at the venue 45 minutes to 1 hour before the event to ensure the freshness of the food.
• Any setup that is need to be done one day earlier or more than 3 hours earlier is subjected to charges unless requested by the caterer.

Others:

• We will not hold responsible for lack of successful/complaints for events caused by changes from clients within 48 hours.
• We will not hold responsible for handling food and beverages that are not prepared from our kitchen. Please kindly inform the event coordinator in advance if you need us to perform such duties. Subject to management approval and additional charges will apply.
• Perfect Match Catering & Event PLT is HALAL certified. Customers are NOT ALLOWED to serve pork or food that contains pork/lard during the event.
• We will NOT hold responsible for any damages/missing items/running flow for food/beverages that are not prepared from our kitchen.

Booking & Payments:

• All bookings are subjected to availability. Availability is based on first come first serve basis with 50% deposit payment upon confirmation.
• We strictly do not accept any temporary reservations or verbal confirmations.
• Full payment should be made on the event day and to be collected by an authorized employee only.
• Perfect Match Catering & Event PLT reserves the right to change the menu & packages without prior notice.
• Deposit is not refundable if cancellation is less than 7 days notice.
• We reserve the rights to charge an Order Cancellation Fee of not less than RM 300 or 10% of the order value, whichever is higher for every cancellation request to meet order handling, payment processing and administrative charges incurred in processing your order as well as cancellation request.
• Customer has to pay for any breakage and damages to equipment or crockery provided by Perfect Match Catering & Event PLT.
• Bank transfer, cash or cheque payment is accepted.

Remarks:

• Prices quoted are based on a minimum of 50 pax. For orders below 50 pax, price will subjected to increment..
• Prices quoted is before GST (6%).
• Orders have to be made at least 10 days before the event. Orders received less than 10 days before the event are subjected to price increment.
• Upon confirmation of the menu, customers are required to pay 50% of the total amount as deposit. The balance of payment will be collected on delivery date. All payment made are not refundable in the event of cancellation of function.
• All crockery, cutlery and cups will be provided.
• Table settings for food will not be provided if there is no canopy or furniture rental.
• Food is best consumed within 3 hours (with warmer). We will not be responsible for any food consumed after 3 hours served.
• Service time allocated for staff is only for 3 hours from the agreed time of event. Additional hour is chargeable as the following:
  • Waiter/Stall Helper - RM 15.00/hour
  • Chef - RM 20.00/hour