• Standard Package: Rectangular chafing dish, melamine plates, stainless steel cutlery and disposable cups will be used throughout the event [1 sets per guest with 30% extra].
• Premium Package: Roll top chafing dish, melamine plates, stainless steel cutlery and hi-ball glasses will be used throughout the event [1 sets per guest with 30% extra].
• Perfect Match Catering & Event PLT is NOT responsible to provide any utensils and crockery for all the food and drinks that are not prepared by us. Customers are required to prepare their own utensils and crockery for the food that are not catered by us [E.g. Desserts, Cakes].

Furniture:

• All furniture setup for guest [Eg. Round tables, oblong tables, cocktail tables, chairs and bar stools] are NOT included in the packages.
• Customers are required to provide the tables for food if canopy/furniture are not rented from Perfect Match Catering & Event PLT.
• Perfect Match Catering & Event PLT is NOT responsible for the setup of furniture rented from third party. Customers are required to setup the furniture prior the function.

Decorations:

• Artificial flowers will be used as decorations on the buffet tables.

Serving Duration:

• The duration of the services including food and beverages prepared is for 3 hours only. Should you wish to extend please inform management in advance and additional charges apply.
• We will not be liable for the food quality nor food contamination if any food is consumed after the recommended time, including takeaway food.
• Additional service hour - RM150/per hour.

Staffing:

• Waiter charges: RM80/person for First three (3) hours.
• Overtime/Additional hour – RM20 per hour per waiter on top of the base price.
• Double rate will be applied if events fall on a Malaysian Public Holiday.
• Additional fees will be applied if location is out of Klang Valley.

Setup:

• Perfect Match Catering & Event PLT will arrive at the venue 45 minutes to 1 hour in before the event to ensure the freshness of the food.
• Any setup that is need to be done one day earlier or more than 3 hours earlier is subjected to charges unless requested by the caterer.

Others:

• We will not hold responsible for lack of successful/complaints for events caused by changes from clients within 48 hours.
• We will not hold responsible for handling food and beverages that are not prepared from our kitchen. Please kindly inform the event coordinator in advance if you need us to perform such duties. Subject to management approval and additional charges will apply.
• Perfect Match Catering & Event PLT is HALAL certified. Customer are NOT ALLOWED to serve pork or food that contains pork/ lard during the event.
• We will NOT hold responsible for any damages/missing items/running flow for food/beverages that are not prepared from our kitchen.

Booking & Payments:

• Prices quoted are subjected to 6% SST.
• All bookings are subjected to availability. Availability is based on first come first serve basis with 50% deposit payment.
• We strictly do not accept any temporary reservations and verbal confirmations.
• Payment should be made in person or collected by an authorized catering employee only.
• Full payment should be made on the event day.
• Perfect Match Catering & Event PLT reserves the right to change the menu & packages without prior notice.
• We reserve the rights to charge an Order Cancellation Fee of not less than RM 300 or 10% of the order value, whichever is higher for every cancellation request to meet order handling, payment processing and administrative charges incurred in processing your order as well as cancellation request
• Deposit is not refundable if cancellation is less than 7 days notice.
• Customer will need to pay for any breakage and damages to equipments or crockery.
• Bank transfer, cash or cheque payment is accepted.