Crockery, Cutlery & Utensils:

• Standard Package: Rectangular chafing dish, melamine plates, stainless steel cutlery and disposable cups will be used throughout the event. [1 sets per guest with 30% extra].
• Premium Package: Roll top chafing dish, melamine plates, stainless steel cutlery and hi-ball glasses will be used throughout the event. [1 sets per guest with 30% extra].
• Customers are required to prepare their own utensils and crockery for the food that are not catered by us [e.g. desserts, cakes].

Furniture:

• All furniture setup for guest [Eg. Round tables, oblong tables, cocktail tables, chairs and bar stools] are NOT included in the packages.
• Customers are required to provide the tables for food if canopy/ furniture are not rented from The Perfect Match Catering Services.
• The Perfect Match Catering Services is NOT responsible for the setup of furniture rented from third party. Customers are required to setup the furniture prior the function.

Decorations:

• Artificial flowers will be used as decorations on the buffet tables.

Serving Duration:

• The duration of the services is limited to 3 hours only. Should you wish to extend the duration of the services, kindly inform management in advance and additional charges apply.
• We will not be liable for the food quality nor food contamination if any food is consumed after the recommended time, including takeaway food.

Staffing:

• Waiter charges: RM 80/person for First three (3) hours.
• Overtime/Additional hour – RM20 per hour per waiter on top of the base price.
• Double rate applies if event falls on a Malaysian Public Holiday.
• Additional fees apply if location is out of Klang Valley.

Setup of Event:

• The Perfect Match Catering Services will arrive at the venue 45 minutes to 1 hour before the event to ensure the freshness of the food.
• Any request for setup more than 3 hours or a day earlier is subjected to charges.

Others:

• We will not be responsible for complaints on events due to impromptu changes made by clients.
• Our staffs will only handle food and beverages prepared by our kitchen. Please kindly inform the event co-ordinator in advance if extra staff is needed to handle other food and beverage served.
• We DO NOT SERVE PORK in all events. Customers are NOT ALLOWED to serve pork or food that contains pork/ lard during the event.
• We will not hold responsible for any damages/missing items/running flow for food/beverages that are not prepared from our kitchen.

Booking & Payments:

• All bookings are subjected to availability. Availability is based on first come first serve basis with 50% deposit payment upon confirmation.
• We strictly do not accept any temporary reservations or verbal confirmations.
• Full payment should be made on the event day and to be collected by an authorized employee only.
• The Perfect Match Catering Services reserves the right to change the menu & packages without prior notice.
• Deposit is not refundable if cancellation is less than 7 days notice.
• Customer has to pay for any breakage and damages to equipments or crockery provided by The Perfect Match Catering Services.
• Bank transfer, cash or cheque payment is accepted.